Support for Adult Children

Families feel less overwhelmed from help with coordinating all aspects of aging care — medical appointments, in-home support, daily living needs, and even palliative or end-of-life planning. 

Our Consultants will provide...

Guidance & Education

• Teach families about aging-related conditions, dementia, and chronic illness.
• Explain Medicare, insurance, and community resources in plain language.
• Provide training on caregiving skills (safe transfers, nutrition, medication reminders, fall prevention).

Family Mediation

• Facilitate family meetings when siblings disagree on care decisions.
• Help divide responsibilities fairly (finances, hands-on care, visits).
• Provide a neutral, professional perspective that reduces conflict.

Long-Distance Caregiving

• Offer regular check-ins and updates for adult children who live far away.
• Share digital care notes, video updates, or photos.
• Set up technology (telehealth, medical alert systems, remote monitoring).

Additional Duties and/or as Assigned:

•  Advocates, informs, and educates beneficiaries on services, self-management techniques, and health benefits. 
• Assessment to identify barriers and opportunities for intervention. 
• Develops care plans that align with the physicians treatment plans and recommends interventions that align with proposed goals. 
• Generates referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement and maintenance of successful health outcomes. 
• Liaise between service providers such as doctors, social workers, discharge planners, and community-based service providers to ensure care is coordinated and care needs are adequately addressed. 
• Coordinates and facilitates with the multidisciplinary health care team as necessary to ensure care plan goals and treatment is person-centered and maximizes member health outcomes. 
• Assists in identifying opportunities for alternative care options based on member needs and assessments. 
• Evaluates service authorizations to ensure alignment and execution of the members care and physician treatment plan. 
• Contributes to corporate goals through ongoing execution of member care plans and member goal achievement. 
• Documents all encounters with providers, members, and vendors in the appropriate system in accordance with internal and established documentation procedures; follows up as needed; and updates care plans based on member needs, as appropriate. 
• Occasional overtime as necessary.